Returns & Exchanges
Sometimes mistakes happen, but we do our best to fix them and correct any issues you may have. If you have noticed that we have made a mistake with your order, please contact
Please return all parcels by registered mail in their original condition, to the address below, within 10 working days from receipt. Please be sure to clearly mark your return shipment as returned goods on any customs or postal forms. Equalnox is not financially responsible for shipping charges on returns.
All exchanges are dependent on existing stock. Notice must be given to firstname.lastname@example.org within 10 days for any problems or concerns with merchandise. Items must be in their original packaging and in new condition.
PLEASE NOTE: ALL SALE ITEMS ARE FINAL AND MAY NOT BE RETURNED.